Like most of you, during the past 9
weeks while social distancing to combat COVID-19, I now stand back (from 6 ft
or more) and marvel at how the entire telecommunications industry was able to
quickly and seamlessly adapt to a rapidly changing work environment.
As many of you have seen from my
messages over the last couple of months, here at Comstar Supply our first priority is
the protection and health of our employees and customers. During this time, we
created a dedicated COVID-19 team that meets nearly daily as we continue to
implement new precautions into our work life. Hopefully, by the time you
read this, we’ll have some of the limitations lifted by local government and
pivot to allowing more employees back into the office with strict guidelines so
that all of us remain safe and healthy.
While it’s still too early to tell
if all of these safety measures become the norm, I know for us
here at Comstar Supply, we're making permanent changes in how we build our operations. My team
is now more focused than ever on modeling customer demand, production, supply
chain and logistics, to better serve our customers. We are fully committed to
information sharing and keeping vendors, partners and customers updated on
market trends and conditions. And we’ve increased our stock levels and feel no
other distribution partner can match our one-day delivery of essential outside
plant material.
As our industry begins to ramp
up build projects, Comstar Supply is there for our customers at a moment’s
notice. We understand you are looking for increased support in this time of
change and uncertainty. Our goal is to provide that by providing a customer
experience unlike any other, focusing on the tenants of product fulfillment,
on-time logistics, 100% order accuracy, and a laser-focused approach to
information sharing and service.
With that, this quarter’s theme for
our digital newsletter is safety and personal protection equipment (PPE). We’ve
certainly experienced an increase in demand for products like signage, masks,
sanitizer, and wearable PPE, and so we’re highlighting a few of those products
in this newsletter. You can also read more about our exclusive partnership with
Sword Performance, which is a specially-formulated, drinkable PPE for workers
with high stress or high heat jobs.
A lot of exciting news continues to
pour out of Comstar Supply. However, we miss the face-to-face engagement with
you, our customers. We miss the personal interaction. We miss the laughs and
good times. We miss the bad golf shots and long for the good ones. It is my
sincere hope that some time this summer there is a return to a sense of
normalcy that will allow for us to spend valuable time together.
Until then, stay connected with us.
Reach out to your sales manager, or inside sales rep, or even myself, with
comments, questions, concerns – or even just to say hi. It’s these personal
connections that will carry us through the difficult times.
Thank you for your continued
business and trust.
Stay safe.
Chad
No comments:
Post a Comment